FAQ
What is the time of delivery?
Since our products are produced according to each specific order, the delivery period will be 15 days after confirmation of order. For small or sample orders, please check with us regarding ready stock for immediate delivery.
What about quality assurance?
We offer a one-year warranty period starting from the time of shipment. For minor problems, we provide free spare parts for replacement. For serious issues, we can provide a free replacement.
What about the price level?
We are confident that our prices are highly competitive for the quality level provided. We adhere to the principle of providing top-quality medical equipment at professional prices, backed by over 20 years of experience in the field.
Why are some prices higher than other suppliers when models look the same?
Market copy products often use cheaper materials and have less quality control. Our products focus on high-grade components and rigorous testing to ensure medical safety and reliability.
What are the payment terms?
We accept T/T in advance, L/C, Western Union, PayPal, and MoneyGram.
Which shipping options are available?
We work with major lines like MAERSK, COSCO, and APL, as well as couriers like DHL, EMS, TNT, and UPS. Shipping options are prioritized based on the buyer's preference and schedule requirements.
Ocent Monitor
