Frequently Asked Questions
Q1: What are your main product offerings?
A1: We specialize in energy conservation, monitoring, and power quality solutions. Our core products include smart electrical systems, energy meters, smart circuit breakers, lighting controllers, and smart gateways.
Q2: Why should we choose your company as a supplier?
A2: With over 15 years of experience in smart power energy management, we offer the flexibility to develop customized solutions according to specific customer requirements while maintaining high-quality standards.
Q3: Are the products original and certified?
A3: Yes, all products are original and produced by original manufacturers. They have passed international CE certification, ISO9001, and other quality system audits.
Q4: What is the typical lead time for orders?
A4: For products in stock, there is no lead time. Most standard orders can be shipped within 7 days after payment confirmation.
Q5: Do you provide OEM or ODM services?
A5: Yes, we provide full OEM/ODM services. Your specific logo and design can be integrated into the merchandise according to your needs.
Q6: What is the warranty period for your equipment?
A6: We provide a standard warranty period. If quality problems arise within the specified terms (standard 90 days post-delivery for specific parts), we take full responsibility.